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Executive Assistant to the Director of Legal Operations

Location: Remote
Employment Type: Full-Time
Compensation: Approximately $1,380 USD/month

About the Role

We are seeking a highly organized, proactive, and detail-oriented Executive Assistant to the Director of Legal Operations to support fast-paced personal injury law firm operations and strategic initiatives.

This role plays a critical part in ensuring the Director of Legal Operations remains focused on high-impact priorities by managing day-to-day operational, administrative, and coordination responsibilities across multiple legal and operational workflows.

The ideal candidate thrives in dynamic environments, is highly tech-savvy, comfortable handling confidential information, and capable of managing shifting priorities with professionalism and efficiency.

This is an excellent opportunity for someone interested in legal operations, operational excellence, project coordination, and executive support within the legal services industry.

Key Responsibilities

Operational & Administrative Support

• Manage the Director’s calendar, including:
  • Internal meetings
  • Attorney check-ins
  • Vendor calls
  • Performance reviews
  • Project deadlines
• Coordinate daily workflows and ensure meeting preparedness with agendas, documents, and follow-up items
• Organize SOP updates, training materials, and operational projects
• Maintain organized digital files, shared drives, and project management systems
• Prepare meeting summaries, reports, and action item trackers

Legal Operations Support

• Assist with monitoring:
  • Case pipeline metrics
  • Intake performance
  • Departmental KPIs
• Support audits of case files, intake calls, and workflow compliance processes
• Coordinate communication between consulting clients and legal teams
• Assist with vendor coordination involving:
  • Medical providers
  • Investigators
  • Experts
  • External partners

Communication & Coordination

• Draft professional emails, internal communications, announcements, and memos
• Facilitate communication between attorneys, paralegals, intake specialists, administrative staff, and leadership teams
• Maintain strict confidentiality and professionalism in all communications and documentation

Project & Process Management

• Track operational initiatives including:
  • SOP rollouts
  • Training implementation
  • Technology initiatives
  • Performance improvement plans
• Assist in preparing training materials, checklists, and documentation
• Coordinate meetings, workshops, and training sessions
• Monitor deadlines and ensure operational tasks are completed on time

Technology & Reporting

• Maintain spreadsheets, dashboards, and operational performance trackers
• Support administrative and reporting workflows using cloud-based tools and project management platforms
• Assist in improving organizational efficiency through technology and process organization

Requirements

• Previous experience supporting leadership in:
  • Law firms
  • Legal operations
  • Professional services environments
• Personal injury (PI) experience is strongly preferred
• Excellent organizational and time management skills
• Strong written and verbal English communication skills
• Ability to manage multiple priorities in fast-paced environments
• High level of discretion, emotional intelligence, and professionalism
• Strong problem-solving and proactive thinking abilities
• Comfortable using cloud-based systems, spreadsheets, reporting tools, and operational platforms
• Ability to work independently in a remote environment

What We’re Looking For

• Highly proactive and detail-oriented professional
• Strong operational mindset and ownership mentality
• Exceptional follow-through and accountability
• Calm under pressure and adaptable to changing priorities
• Collaborative team player with excellent communication skills
• Strong administrative and project coordination capabilities

Success Indicators

• The Director of Legal Operations remains highly organized and operationally efficient
• Operational projects progress consistently and on schedule
• SOPs, compliance tasks, and training materials remain accurate and updated
• Communication across departments and stakeholders remains smooth and professional

Why Join Us?

• Opportunity to work closely with executive leadership in a growing legal consulting environment
• Exposure to legal operations, process optimization, and strategic initiatives
• High-impact role with visibility across operational workflows
• Collaborative and fast-paced remote work environment
• Long-term growth opportunities within legal operations and administration

Important Notes

• Candidates with personal injury law firm experience will be strongly prioritized
• Strong organizational and communication skills are essential for success in this role
• This role requires a high level of professionalism, discretion, and adaptability

This is a remote/telecommute position.