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Intake Assistant 

Location: Remote — Mexico
Work Arrangement: This is a fully remote (telecommute) position.
Employment Type: Contractor
Number of Openings: 1 Position
Industry: Technology & IT / Digital Services
Compensation: MXN $500 – $600 per day
Start Date: As Soon As Possible

About the Company

Our client is a technology-focused services company that helps organizations improve how customers access information and resolve questions through digital self-service solutions.

The company specializes in areas such as content creation, Help Center development, content management, and solution automation, helping businesses organize and deliver useful information through digital resources and automated tools such as chatbots.

The team combines technology, content management, and customer support expertise to help organizations create more efficient and accessible self-service experiences.

About the Role

We are looking for a detail-oriented Intake Assistant to support online research and data collection activities.

The primary responsibility of this position is to research company websites, locate publicly available business email addresses, and accurately record the information found.

For example, you may be asked to visit a company's website and identify relevant email addresses such as [email protected], [email protected], or other publicly listed business contact emails.

This role is ideal for someone who is comfortable conducting repetitive online research, pays close attention to detail, and can work independently while maintaining accuracy.

What You'll Do

• Research company websites to locate publicly available business contact information.

• Search for company email addresses such as general information, support, or other relevant business emails.

• Review different areas of websites to identify the requested contact information.

• Accurately record and organize the information collected.

• Follow established instructions and research procedures.

• Maintain consistency and accuracy when entering information.

• Review collected information before submission to minimize errors.

• Complete assigned research tasks independently and efficiently.

What We're Looking For

Required Qualifications

• Strong online research skills.

• Ability to navigate company websites efficiently.

• Strong attention to detail and accuracy.

• Comfortable performing repetitive research and data-entry tasks.

• Good organizational skills.

• Ability to follow detailed instructions consistently.

• Comfortable working independently in a remote environment.

• Basic computer and internet proficiency.

• Reliable internet connection.

Preferred Qualifications

• Previous experience with online research, data entry, lead research, contact research, or similar administrative tasks.

• Experience researching company or business information online.

• Familiarity with spreadsheets or similar tools for organizing information.

Candidate Evaluation Considerations

During the selection process, we will pay particular attention to:

• Accuracy when researching and recording information.

• Ability to locate information efficiently on company websites.

• Attention to detail.

• Ability to follow instructions.

• Organization and consistency.

• Ability to work independently.

What Success Looks Like

• Requested business email addresses are identified accurately.

• Information is recorded clearly and consistently.

• Research assignments are completed efficiently.

• Data-entry errors are kept to a minimum.

• Instructions and established research procedures are followed consistently.

Why Join Us?

• 100% remote opportunity from Mexico.

• Work with a technology-focused organization supporting digital solutions.

• Straightforward responsibilities and clearly defined research tasks.

• Opportunity to develop experience in online research and digital operations.

• Independent remote working environment.

Important Notes

• The primary responsibility of this role is online research and identification of publicly available business email addresses.

• This position requires strong attention to detail and accuracy.

• Candidates should be comfortable spending significant time researching information online.

• This is a contractor position.

• Compensation is MXN $500 – $600 per day.

This is a fully remote (telecommute) position.