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Purchasing, Logistics & Compliance Coordinator

Location: Remote 
Employment Type: Full-Time
Compensation: $1,600 – $3,000 USD/month

About the Role

We are seeking a highly organized and detail-oriented Purchasing, Logistics & Compliance Coordinator to support international purchasing operations, import logistics, supplier coordination, food safety compliance, and cross-functional operational processes.

This is a key hybrid role connecting multiple departments across the organization, including purchasing, logistics, freight coordination, sales support, operations, quality assurance, and accounting-related functions.

The ideal candidate is analytical, proactive, highly organized, and comfortable working in a fast-paced environment involving international suppliers, freight partners, operational workflows, and customer coordination.

This role is essential to ensuring seamless communication, efficient operations, and high-quality service delivery to both customers and vendors.

Key Responsibilities

Purchasing & Procurement Support

• Assist with purchase order creation, tracking, and documentation

• Communicate with domestic and international suppliers regarding pricing, availability, and order status

• Maintain supplier records, contracts, and product specifications

• Support inventory planning by monitoring stock levels and supplier lead times

• Help resolve discrepancies related to orders, invoices, and shipments

• Support landed cost calculations and monitor commodity market trends

Logistics & Import Coordination

• Coordinate inbound shipments with freight forwarders, customs brokers, and warehouses

• Track shipments from origin to destination and provide status updates to internal teams

• Prepare and organize import documentation including:

  • Commercial invoices

  • Packing lists

  • COAs

  • Bills of lading

• Assist with customs clearance processes and documentation requests

• Support issue resolution related to delays, damages, or shortages

Food Safety & Regulatory Compliance

• Maintain food safety and regulatory records such as supplier approvals, COAs, and audit documentation

• Support compliance with applicable food safety standards including:

  • FDA

  • FSMA

  • HACCP

  • GFSI

• Coordinate with suppliers and internal teams to ensure compliance requirements are met

• Support internal audits, customer audits, and regulatory requests

Customer Service & Sales Support

• Serve as a primary point of contact for customers throughout the order process

• Address customer inquiries, shipment issues, and service-related concerns professionally

• Keep sales teams informed regarding PO/SO status and shipment updates

• Support customer communications and relationship management efforts

Claims, Reporting & Administrative Support

• Handle claims professionally and investigate operational discrepancies

• Maintain organized digital filing systems and operational records

• Prepare reports, spreadsheets, and summaries for management teams

• Support cross-functional communication between purchasing, logistics, sales, quality, accounting, and operations teams

• Assist with administrative tasks to improve workflow efficiency

Requirements

Experience & Background

• Minimum 2+ years of experience in:

  • Purchasing

  • Logistics

  • Import/export coordination

  • Food safety

  • Supply chain operations

  • Similar operational roles

• Previous experience in food ingredients, food manufacturing, or import/export industries is strongly preferred

Technical Skills

• Advanced Microsoft Excel skills, including complex spreadsheet management

• Familiarity with ERP systems and order management platforms

• Comfortable working with operational, freight, and inventory-related data

Communication & Interpersonal Skills

• Excellent written and verbal communication skills in English

• Strong ability to write professional emails and communicate with international suppliers and customers

• Strong relationship-building skills with internal teams, freight partners, and vendors

Analytical & Organizational Skills

• Strong problem-solving and analytical abilities

• Highly organized with strong attention to detail and accuracy

• Ability to manage multiple priorities and deadlines in fast-paced environments

• Collaborative and adaptable mindset with willingness to support across departments

What We’re Looking For

• Proactive and detail-oriented professional

• Strong operational mindset with ownership mentality

• Team player who thrives in collaborative environments

• Flexible, resilient, and comfortable managing evolving priorities

• Customer-focused with strong follow-through and communication skills

Why Join Us?

• Opportunity to work in a global and fast-paced operational environment

• Exposure to international purchasing, logistics, and compliance operations

• Collaborative and supportive cross-functional team culture

• Long-term career growth opportunities within operations and supply chain management

• High-impact role with visibility across multiple business functions

Important Notes

• Strong English communication skills are required

• Candidates with international logistics and food industry experience will be strongly prioritized

• Experience working with ERP systems and operational workflows is highly preferred

This is a remote/telecommute position.