Supply Chain and Compliance Coordinator
Remote
Full Time
Experienced
★ PLEASE SUBMIT YOUR CV IN ENGLISH ★
Supply Chain & Compliance Coordinator
Location: Remote — LATAM
Employment Type: Full-Time
Compensation: $2,500 USD/month + PTO & Bonus Structure
We are seeking a highly organized, detail-oriented, and proactive Supply Chain & Compliance Coordinator to support international purchasing operations, import logistics, food safety compliance, supplier coordination, and cross-functional operational workflows.
This is a newly created position designed to support a fast-growing U.S.-based company operating within the food ingredients and import/distribution industry.
This role acts as a key operational bridge between:
- Purchasing
- International logistics
- Customs and freight coordination
- Food safety and compliance
- Sales support
- Accounting and operations
This is NOT a purely logistics-tracking role. The ideal candidate must also understand food safety compliance standards, supplier documentation, and quality assurance workflows.
Purchasing & Procurement Support
- Assist with purchase order creation, tracking, and documentation
- Communicate with domestic and international suppliers regarding:
- Pricing
- Availability
- Lead times
- Order status
- Maintain supplier records, contracts, and product specifications
- Support inventory planning and monitor supplier lead times
- Help resolve discrepancies related to:
- Orders
- Invoices
- Shipments
- Support landed cost calculations and monitor commodity market trends
- Coordinate inbound shipments with:
- Freight forwarders
- Customs brokers
- Warehouses
- Track shipments from origin to destination and provide operational updates
- Prepare and organize import documentation including:
- Commercial invoices
- Packing lists
- Certificates of Analysis (COAs)
- Bills of Lading
- Assist with customs clearance coordination and documentation requests
- Support issue resolution related to:
- Delays
- Damages
- Shortages
- Shipment discrepancies
- Maintain food safety and regulatory documentation including:
- Supplier approvals
- COAs
- Audit documentation
- Compliance records
- Support compliance with:
- FDA regulations
- FSMA
- HACCP
- GFSI standards
- Coordinate with suppliers and internal teams to ensure compliance requirements are met
- Support internal audits, customer audits, and regulatory requests
- Serve as a point of contact for customers throughout the order process
- Address shipment inquiries and service-related concerns professionally
- Keep internal teams informed regarding:
- PO/SO status
- Shipment timelines
- Operational updates
- Support customer communication and relationship management efforts
- Handle operational claims and investigate discrepancies
- Maintain organized digital filing systems and operational records
- Prepare operational reports, spreadsheets, and summaries
- Support communication between:
- Purchasing
- Logistics
- Sales
- Quality
- Accounting
- Operations teams
- Assist with administrative and operational workflow improvements
Experience & Background
- Minimum 2+ years of experience in:
- Supply chain
- Import/export coordination
- Logistics
- Purchasing
- Food safety compliance
- Similar operational environments
- Previous experience within:
- Food ingredients
- Food manufacturing
- Import/export industries
is strongly preferred
- Strong Microsoft Excel skills, including spreadsheet management and operational tracking
- Familiarity with ERP systems and order management platforms
- Comfortable working with operational, freight, inventory, and compliance-related data
- Previous ERP migration exposure is a plus
- Experience with Syspro or similar ERP systems is highly preferred
- Advanced/Fluent English (C1 level strongly preferred) is REQUIRED
- Excellent written and verbal communication skills
- Ability to write professional executive-level emails to:
- International suppliers
- Freight partners
- Vendors
- Customers
- Strong relationship-building and communication skills across multiple departments and external partners
- Strong problem-solving and analytical abilities
- Exceptional attention to detail and document accuracy
- Ability to manage multiple priorities and deadlines simultaneously
- Collaborative and adaptable mindset
- Strong operational ownership mentality
Applications may not be considered if candidates:
- Do not demonstrate fluent spoken and written English
- Struggle communicating confidently with international vendors and suppliers
- Lack attention to detail when handling critical documents such as:
- Invoices
- Packing Lists
- Bills of Lading
- Compliance documentation
- Fully remote role open to candidates across LATAM
- Flexible schedule aligned with U.S. operations (EST–PST overlap preferred)
- Reports directly to the Purchasing Manager
- Highly organized and operationally minded professional
- Strong follow-through and accountability
- Detail-oriented with excellent documentation accuracy
- Comfortable working cross-functionally in fast-paced environments
- Proactive communicator who thrives in collaborative operational settings
- Someone capable of balancing logistics, supplier coordination, compliance, and operational support simultaneously
- Opportunity to work in a growing international supply chain environment
- Exposure to global logistics, food compliance, and import operations
- Collaborative and supportive team culture
- Long-term growth opportunities within operations and supply chain management
- High-impact role with visibility across multiple business functions
This is a remote/telecommute position.
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