Supply Chain and Compliance Coordinator

Remote
Full Time
Experienced

★ PLEASE SUBMIT YOUR CV IN ENGLISH ★

Supply Chain & Compliance Coordinator

Location: Remote — LATAM
Employment Type: Full-Time
Compensation: $2,500 USD/month + PTO & Bonus Structure


About the Role
We are seeking a highly organized, detail-oriented, and proactive Supply Chain & Compliance Coordinator to support international purchasing operations, import logistics, food safety compliance, supplier coordination, and cross-functional operational workflows.
This is a newly created position designed to support a fast-growing U.S.-based company operating within the food ingredients and import/distribution industry.
This role acts as a key operational bridge between:
  • Purchasing
  • International logistics
  • Customs and freight coordination
  • Food safety and compliance
  • Sales support
  • Accounting and operations
The ideal candidate is analytical, highly detail-oriented, operationally minded, and comfortable working in fast-paced environments involving international vendors, freight partners, compliance documentation, and customer coordination.
This is NOT a purely logistics-tracking role. The ideal candidate must also understand food safety compliance standards, supplier documentation, and quality assurance workflows.

Key Responsibilities
Purchasing & Procurement Support
  • Assist with purchase order creation, tracking, and documentation
  • Communicate with domestic and international suppliers regarding:
    • Pricing
    • Availability
    • Lead times
    • Order status
  • Maintain supplier records, contracts, and product specifications
  • Support inventory planning and monitor supplier lead times
  • Help resolve discrepancies related to:
    • Orders
    • Invoices
    • Shipments
  • Support landed cost calculations and monitor commodity market trends

Logistics & Import Coordination
  • Coordinate inbound shipments with:
    • Freight forwarders
    • Customs brokers
    • Warehouses
  • Track shipments from origin to destination and provide operational updates
  • Prepare and organize import documentation including:
    • Commercial invoices
    • Packing lists
    • Certificates of Analysis (COAs)
    • Bills of Lading
  • Assist with customs clearance coordination and documentation requests
  • Support issue resolution related to:
    • Delays
    • Damages
    • Shortages
    • Shipment discrepancies

Food Safety & Regulatory Compliance
  • Maintain food safety and regulatory documentation including:
    • Supplier approvals
    • COAs
    • Audit documentation
    • Compliance records
  • Support compliance with:
    • FDA regulations
    • FSMA
    • HACCP
    • GFSI standards
  • Coordinate with suppliers and internal teams to ensure compliance requirements are met
  • Support internal audits, customer audits, and regulatory requests

Customer Service & Sales Support
  • Serve as a point of contact for customers throughout the order process
  • Address shipment inquiries and service-related concerns professionally
  • Keep internal teams informed regarding:
    • PO/SO status
    • Shipment timelines
    • Operational updates
  • Support customer communication and relationship management efforts

Claims, Reporting & Administrative Support
  • Handle operational claims and investigate discrepancies
  • Maintain organized digital filing systems and operational records
  • Prepare operational reports, spreadsheets, and summaries
  • Support communication between:
    • Purchasing
    • Logistics
    • Sales
    • Quality
    • Accounting
    • Operations teams
  • Assist with administrative and operational workflow improvements

Requirements
Experience & Background
  • Minimum 2+ years of experience in:
    • Supply chain
    • Import/export coordination
    • Logistics
    • Purchasing
    • Food safety compliance
    • Similar operational environments
  • Previous experience within:
    • Food ingredients
    • Food manufacturing
    • Import/export industries
      is strongly preferred

Technical Skills
  • Strong Microsoft Excel skills, including spreadsheet management and operational tracking
  • Familiarity with ERP systems and order management platforms
  • Comfortable working with operational, freight, inventory, and compliance-related data
  • Previous ERP migration exposure is a plus
  • Experience with Syspro or similar ERP systems is highly preferred

Communication & Interpersonal Skills
  • Advanced/Fluent English (C1 level strongly preferred) is REQUIRED
  • Excellent written and verbal communication skills
  • Ability to write professional executive-level emails to:
    • International suppliers
    • Freight partners
    • Vendors
    • Customers
  • Strong relationship-building and communication skills across multiple departments and external partners

Analytical & Organizational Skills
  • Strong problem-solving and analytical abilities
  • Exceptional attention to detail and document accuracy
  • Ability to manage multiple priorities and deadlines simultaneously
  • Collaborative and adaptable mindset
  • Strong operational ownership mentality

Important Notes / Deal Breakers
Applications may not be considered if candidates:
  • Do not demonstrate fluent spoken and written English
  • Struggle communicating confidently with international vendors and suppliers
  • Lack attention to detail when handling critical documents such as:
    • Invoices
    • Packing Lists
    • Bills of Lading
    • Compliance documentation

Schedule & Reporting Structure
  • Fully remote role open to candidates across LATAM
  • Flexible schedule aligned with U.S. operations (EST–PST overlap preferred)
  • Reports directly to the Purchasing Manager

What We’re Looking For
  • Highly organized and operationally minded professional
  • Strong follow-through and accountability
  • Detail-oriented with excellent documentation accuracy
  • Comfortable working cross-functionally in fast-paced environments
  • Proactive communicator who thrives in collaborative operational settings
  • Someone capable of balancing logistics, supplier coordination, compliance, and operational support simultaneously

Why Join Us?
  • Opportunity to work in a growing international supply chain environment
  • Exposure to global logistics, food compliance, and import operations
  • Collaborative and supportive team culture
  • Long-term growth opportunities within operations and supply chain management
  • High-impact role with visibility across multiple business functions

This is a remote/telecommute position.

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